Introduction
Welcome to my website and thank you for your interest. The protection of your personal data is important to Forest Experience. We are committed to safeguarding the privacy of our website visitors, service users and individual customers. In this privacy policy, Forest Experience describes its practices with respect to the data collected from users who access its website at www.forestexperience.be ("Website") or otherwise provide me (Nadine Krysostan) with personal data.
This policy applies where
Forest Experience is acting as a data processor with respect to the personal data of its customers; in other words, when we determine the purposes and means of the processing of this personal data.
My website uses cookies. Insofar as these cookies are not strictly necessary for the provision of the website and services, we will ask you to consent to the use of cookies when you first visit the website.
In this policy, "we", "us" and "our" refer to Forest Experience.
The personal data that we collect
In this section we have set out the general categories of personal data that we process.
We may process data enabling us to get in touch with you ("contact data"). The contact data may include your name, email address, telephone number, postal address and/or social media account identifiers. The source of the contact data is you.
The processing of your personal data (i.e. any data that allows to identify you by using reasonable means; "personal data") is necessary to meet our contractual obligations towards you, to provide our services, to protect our legitimate and legal interests as well as our legal and financial regulatory obligations that we are subject to.
By using this website, you agree to the recording, storage, use, disclosure and other use of your personal data as described in this policy.
We may also process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is Google Analytics (https://www.google.com/analytics). This usage data may be processed for the purpose of analysing the use of the website. The legal basis for this processing is our legitimate interest, namely monitoring and improving our website and services.
How do we use your data?
In this section we have set out the purposes for which "Forest Experience" may process personal data and the legal basis for processing.
- Operations: We may process your personal data to provide our services, generating invoices and other payment-related documentation and credit control. The legal basis for this processing is our legitimate interests, namely services provision and to communicate with you (information about events, inquiries, booking of courses).
- Record keeping: We may process your personal data for the purposes of creating and maintaining our databases, back-up copies of our databases and our records generally. The legal basis for this processing is our legitimate interests, namely ensuring that we have access to all the information we need to properly and efficiently run our business in accordance with this policy.
- Security: We may process your personal data for the purposes of security and the prevention of fraud and other criminal activity. The legal basis of this processing is our legitimate interests, namely the protection of our website and services, and the protection of others.
- Insurance and risk management: We may process your personal data where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks and/or obtaining professional advice. The legal basis for this processing is our legitimate interest, namely the proper protection of our business against risks.
- Legal claims: We may process your personal data where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
- Legal compliance and vital interests: We may also process your personal data where such processing is necessary for compliance with a legal obligation to which we are subject or in order to protect your vital interests or the vital interests of another natural person.
Providing your personal data to others
We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of maintaining insurance coverage, managing risks, or obtaining professional advice. Your personal data is held in our website database.
In addition to the specific disclosures of personal data set out in this section, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise, or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
Retaining and deleting personal data
Forest Experience will retain your personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods depend on the type of information collected and the purpose for which the information was collected, taking into account both the specific circumstances of the case and the need to delete outdated, unused information as soon as possible. We retain customer personal information records, communications, and other information in accordance with applicable laws and regulations.
We may correct, complete or remove incomplete or inaccurate information at any time and at our sole discretion.
Your rights
In this section, we have listed the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
Your principal rights under data protection law are:
- the right to access - you can ask for copies of your personal data;
- the right to rectification - you can ask us to rectify inaccurate personal data and to complete incomplete personal data;
- the right to erasure - you can ask us to erase your personal data;
- the right to restrict processing - you can ask us to restrict the processing of your personal data;
- the right to object to processing - you can object to the processing of your personal data;
- the right to data portability - you can ask that we transfer your personal data to another organisation or to you;
- the right to complain to a supervisory authority - you can complain about our processing of your personal data; and
- the right to withdraw consent - to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent.
Please note, however, that these rights are not absolute but are subject to our own legitimate interests and regulatory requirements.
If you wish to exercise any of the rights listed here or would like further information, you can contact us at any time at: info@forestexperience.be.
Analysis tools and third-party tools
When you visit this website, your surfing behavior may be statistically evaluated. This is done primarily with so-called analysis programs. You will find detailed information about this in the following sections.
Hosting
IONOS
This website is hosted by IONOS SE. The provider is IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany (hereinafter IONOS). When you visit our website, IONOS records various log files, including your IP addresses. Details can be found in the IONOS privacy policy: https://www.ionos.de/terms-gtc/datenschutzerklaerung/. The use of IONOS is based on Art. 6 Para. 1 lit. f GDPR. Forest Experience has a legitimate interest in presenting its website as reliably as possible.
Data Processing Agreement
Forest Experience has concluded a data processing agreement (DPA) with the above-mentioned provider. This is a contract required by data protection law that guarantees that the provider will only process the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.
To protect your data, IONOS uses industry standard procedures and policies to ensure the security of the data it collects and stores, and to prevent unauthorized use of such data. IONOS also requires third parties to adhere to similar security requirements as set out in this Privacy Policy. Although IONOS takes reasonable steps to protect data, the company cannot be held responsible for the actions of those who gain unauthorized access to or misuse IONOS' website, and the company makes no warranty, express or implied, that it can prevent such access.
Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
This data will not be merged with other data sources.
This data is collected on the basis of Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of his website - for this purpose, the server log files must be recorded.
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as inquiries or course bookings that you send to us as the site operator, this site uses SSL or TLS encryption. These technologies encrypt the information that is transmitted between the website or app and the user's browser (or between two servers), thereby protecting the data from unauthorized access. You can recognize an encrypted connection by the fact that the browser's address line changes from "http://" to "https://" and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you send to us cannot be read by third parties.
Cookies
We and our partners use cookies to provide the relevant services. This also applies when you visit our website or access our services.
A "cookie" is a small data packet that is assigned to your device when you visit a website. Cookies are useful and can be used for different purposes. These include, for example, making it easier to navigate between different pages, automatically activating certain functions, saving your settings and optimizing access to our services. The use of cookies also enables us to show you relevant advertising tailored to your interests and to collect statistical information about your use of our services.
This website uses the following types of cookies:
a. “Session cookies” that ensure normal system usage. Session cookies are stored for a limited time only during a session and are deleted from your device once you close your browser.
b. “Permanent cookies”, which are only read by the website and are not deleted when the browser window is closed, but are stored on your computer for a certain period of time. This type of cookie allows us to identify you on your next visit and, for example, to save your settings.
c. “Third-party cookies” that are set by other online services that have their own content on the page you visit. These can be, for example, external web analytics companies that record and analyze access to our website.
Cookies do not contain any personal information that identifies you, but we may link the personal information we store to the information contained in the cookies. You can remove cookies using the settings on your device by following the instructions provided. Please note that disabling cookies may limit the use of certain features on our website.
The tool we use is based on Snowplow Analytics technology. The data we collect about the use of our website includes, for example, how often users visit the website or which areas are accessed. The tool we use does not collect any personal data and is used by our web hosting provider and service provider exclusively to improve their own offering.
Use of script libraries (Google Web Fonts)
To ensure that our content is displayed correctly and graphically appealing in every browser, we use script and font libraries such as Google Web Fonts (https://www.google.com/webfonts ) for this website. Google Web Fonts are transferred to your browser's cache so that they only need to be loaded once. If your browser does not support Google Web Fonts or denies access, the content will be displayed in a standard font.
When you access script or font libraries, a connection is automatically established to the operator of the library. In theory, this operator has the option of collecting data. It is currently not known whether and for what purpose the operators of the relevant libraries actually collect data.
You can find the privacy policy of the operator of the Google library here: https://www.google.com/policies/privacy .
Updates or changes to this privacy policy
Forest Experience reserves the right to change or review this Privacy Policy from time to time. You will find the date of the current version under "Last modified on". Your continued use of the platform following the posting of such changes on our website constitutes your acceptance of such changes to the Privacy Policy and is deemed to be your agreement to be bound by the modified terms.
How to reach us
If you have general questions about the website, the information we collect about you, or how we use that information, please contact us at:
Forest Experience
Nadine Krysostan
Rue Auguste Beernaert 11
1170 Brussels
Tel.: 32 (0)472 95 18 54
E-Mail: info@forestexperience.be
Responsible authority vis-à-vis the General Data Protection Regulation (GDPR):
Data Protection Authority (DPA):
Rue de la Presse 35
1000 Brussels
E-Mail: contact@apd-gba.be
Tel.: 32 (2)2 274 48 00
www.autoriteprotectiondonnees.be
Credit
This document was partly created using a template from Docular (https://seqlegal.com/free-legal-documents/privacy-policy).
Last modified on May 30, 2024
